AI Receptionist Pricing Guide

Typical pricing models

Most AI receptionist providers charge a monthly subscription, sometimes with a per-minute or per-call component on top. Flat-rate plans suit garages with predictable call volumes; usage-based pricing can work better if you only need heavy cover during peak MOT season.

What affects your cost

• Call volume — more answered calls means higher usage charges on some plans
• Hours of cover — 24/7 costs more than business-hours-only forwarding
• Number of services and scripts configured
• Integration with your garage management system or Job Alert workflow
• Setup and onboarding — some providers include this, others charge separately

Compare against the alternative

A part-time receptionist might cost £1,200–£1,800 per month once you factor in salary, tax and holiday cover — and they still will not answer at 8pm on a Saturday. Compare that with AI using the AI receptionist savings calculator. Our guide on AI receptionist vs hiring a receptionist breaks this down further.

Questions to ask any provider

• Is there a contract minimum or can I cancel monthly?
• What counts as a billable call or minute?
• Does the AI create structured Job Alerts or just send a transcript?
• Who confirms bookings — does your team stay in control of the diary?
• What happens to calls the AI cannot handle?

Is it worth it?

If you miss even a few booking enquiries a week, the maths usually favours AI cover. Run the missed call cost calculator and read our ROI calculator guide. Explore AI Receptionist for transparent pricing built for independents.