Customer Reminders
Fewer no-shows, more repeat MOTs
Booking confirmations, SMS reminders and MOT due alerts — without manual chasing.
The problem
Customers forget appointments. MOT due dates slip past without a booking. Your team spends time calling people who already went elsewhere.
How it works
- 1Customer books online or you confirm a job in AskMike
- 2A confirmation SMS sends automatically
- 3A reminder goes out 24 hours before the appointment
- 4MOT due dates trigger reminders ahead of expiry
Key features
- Booking confirmation SMS
- 24-hour appointment reminders
- Cancellation messages
- MOT due reminders
- 100 SMS included per month
- SMS packs when you need more volume
Who it is for
- Garages with regular MOT and service bookings
- Workshops that want fewer diary gaps from no-shows
- Teams tired of manual reminder calls
Pricing
£14.99/month add-on. 100 SMS included; purchase SMS packs for additional volume.
See full pricing →Frequently asked questions
- What SMS are included?
- 100 SMS per billing period for confirmations, reminders, cancellations and MOT alerts.
- Can customers reply to SMS?
- Reminders are sent from AskMike on your behalf. Customers can contact your garage directly using the number on your website or confirmation message.