MOT & Servicing

MOT Reminders for Garages

How automated MOT reminders help garages fill the diary, increase repeat bookings and reduce the admin of chasing customers.

Last updated 1 May 2026 · 7 min read

The MOT reminder opportunity

Every customer who MOTs with you this year is a potential booking next year — if you remind them. Without reminders, a significant portion drift to whichever garage they happen to find when the expiry date looms. Automated reminders bring them back to you with minimal effort.

How automated reminders work

  • Customer MOTs with you — expiry date is recorded
  • System sends SMS or email reminders at set intervals before expiry
  • Reminder includes a direct booking link
  • Customer books online or calls — no manual chasing from your team

The revenue impact

MOT reminders are one of the highest-ROI actions a garage can take. A single retained MOT customer is worth the test fee plus any advisories, and often a service booking alongside. Estimate your numbers with the MOT reminder revenue calculator. Read more in our MOT & Servicing guides.

Getting started

You need a customer database with MOT expiry dates and a system that sends reminders automatically. AskMike Customer Reminders handles the full workflow — from data capture to timed SMS and email with booking links.

Frequently asked questions

When should MOT reminders be sent?
Most garages see the best results with a reminder four weeks before expiry, a follow-up two weeks before, and a final nudge one week before. This gives customers time to book without feeling pressured.
Can reminders include a booking link?
Yes — and they should. A reminder with a one-click booking link converts significantly better than a text that says 'your MOT is due soon, please call us'.
What about customers who MOT elsewhere?
Some will — that is unavoidable. But many drivers simply forget until it is urgent. A timely reminder keeps you top of mind and makes booking with you the path of least resistance.

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Written by

Tanvir Shahjahan

Founder of AskMike

Tanvir Shahjahan is the founder of AskMike, a platform built to help independent garages get more bookings, reduce admin and modernise how they communicate with customers.